Meowtropolis · by Ben Dabas
Delete your account
How to delete your Meowtropolis account and everything our servers hold about it.
If you still have the game
- Open Meowtropolis and tap Settings (the gear on the home screen).
- In the YOUR ACCOUNT column, tap DELETE ACCOUNT.
- Read what will be deleted, then hold the red button until it fills.
Your account is then deleted after 7 days. Until then the game shows a notice every
time you open it, with a button to keep your account, in case you change your mind or somebody
else pressed it. If you want it gone at once, the same notice has DELETE NOW.
If you no longer have the game
Fill in this form. We need both of these, exactly as the game showed them, to find
your account:
- your friend code: 8 letters and numbers, shown at the bottom of the
FRIENDS screen (for example K7M2QX9A);
- your cat name: the name shown on your profile in Settings
(for example SleepyBiscuit).
If the code and the name belong to the same account, it is deleted 7 days later.
A web form cannot tell who is typing, so during those 7 days, anyone who still plays that account
sees a notice in the game and can keep it with one tap. If they do not match an account, we look at
the request by hand.
If you do not know your friend code or your cat name, or you would rather write, email
bendabas1@gmail.com
with whatever you remember. We will reply.
What is deleted
- Your progress: coins (including coins you bought), cats, skills, levels and records, on the
phone and in the cloud copy of your save.
- Your rows on every leaderboard and the duel ladder, your recorded matches, and your claimed cat
name, which becomes free for someone else.
- The usage records the game sent about your matches.
- Your friends list, friend requests and blocks, your friend code, and your friend-alert record.
- Your game account with Unity, the service that runs sign-in, friends and live matches.
What is not deleted, and why
- Purchases. Google Play keeps its own record of anything you bought, and deleting
your account does not refund coins. For the purchase record, see
Google Play's help.
- Google Play Games. If you were signed in with Play Games, Google keeps that link
on its side. You can delete it at
play.google.com/games/profile → Your data.
- Server logs. Our hosting provider keeps routine request logs for up to 30 days,
and they can contain your player number. They are deleted automatically.
- Other players' phones. If you played a live match with someone, their phone may
still list your cat name under “played with you”. We cannot reach other people's phones.
More about what the game collects: Meowtropolis privacy policy.